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Brent Duncan, PhD: Curriculum Vitae

Summary

 

Proven experience administering and teaching in adult higher education combined with decades of directing strategic management, marketing, and employee development functions in finance, manufacturing, and high tech creates a unique skill set for leading high performance learning systems in adult higher education.

Education

 

Fielding Graduate University

PhD Human Development

2013

Areas of concentration: Adult Learning and Development, Social Psychology; Human Systems.
Dissertation: Assessing the viability of team learning with remedial students in a lecture-based Japanese higher education culture.

 

Fielding Graduate University

MA Human Development and Organizational Systems

2010

Areas of concentration: Developmental Psychology; Management and leadership; Organizational Change & Development.
Thesis: Dynamic interactive adaptability in a killer disease: How shifting perspective on stress can promote growth, resilience, and wellness.

 

University of Phoenix, San Jose, CA

 

MA Organizational Management

1999

 

Thesis: Mutual incentive strategy: Loyalty through awards, direction through incentive.

 

Brigham Young University, Provo, UT

 

BA Communications: Public Relations

1985

 

Areas of Concentration: Marketing, Public Relations, Japanese.

 

Academic Experience

 

University of Phoenix School of Business, University of Phoenix, Asia Pacific

 

College Campus Chair – School of Business

2011-Present

 

Administer academic operations for graduate management programs on 12 USA military bases in Japan, Korea, and Guam. Primary responsibility to ensure the quality and integrity of academic programs to promote student success and campus viability. Key activities include the following: Hire, train, and develop full-time faculty; Supervise training, development, and scheduling of up to 120 lead faculty, area chairs, and instructors; Represent the University in community outreach activities, including training military personnel in resilience, conflict management, motivation, career development, and leadership; Form and lead task forces and committees for improving the quality and effectiveness of academic programs; Design and implement campus initiatives for assessing student learning; Serve as a core administrative faculty member teaching within the program curricula, including courses in strategic management, marketing, leadership, operations, research, and organizational psychology; Counsel faculty and students in academic and career-related issues; Conduct research to drive changes for improving effectiveness of academic and administrative programs; Facilitate organizational development and change, including implementing initiatives for assessment, classroom management technology, and feedback systems; Develop and administer campus Quality Assurance process; Administer University and campus systems for scheduling, faculty management, global governance, recognition, human resource management, and programmatic assessment.

 

University of Phoenix School of Business, University of Phoenix, Asia Pacific

 

Lead Faculty Administrator – Graduate Business Management

2008-2011

 

Developed and administered academic programs at Misawa Airbase Learning Center. Key activities included: Hire, develop, and manage faculty; Represent University to military and Japanese communities; Serve as liaison providing translation, organization, and leadership services between US military and Japanese community to support dozens of rescue, relief, and recovery missions during Northeastern Japan Disaster of 2011; Develop syllabus and overall course structure, facilitate classroom, and administer all grades for the following courses: Management; Human Capital Management; Organizational Leadership; Marketing, Quantitative Reasoning for Business; Strategic Planning and Implementation.

 

University of Phoenix School of Business, Northern California

 

Area Chair/Faculty – Area Chair responsible for developing and implementing campus student persistence programs. Developed syllabus and overall course structure, facilitated on ground classroom, and administered grades for the following courses: Management; Organizational Behavior; Human Resource Management; Marketing; Consumer Behavior; Leadership; Organizational Psychology, Sales Management; Public Relations; Marketing Research; Marketing Communications.

2001-2008

 

University of Phoenix College of Arts & Sciences, Northern California

 

Faculty – Developed syllabus and overall course structure, facilitated on ground classroom, and administered grades for the following courses: Skills for Lifelong Learning; Skills for Professional Development; Teamwork, Collaboration & Conflict; Organizational Psychology; Interdisciplinary Capstone Course.

2003-2008

 

University of Phoenix Online, Phoenix, AZ

 

Faculty – Developed syllabus and overall course structure, facilitated online classroom, and administered grades for the following: Graduate Business Management: Transformational Leadership; Management; Sustainable Customer Relationships. Undergraduate Business Management: Management; Marketing; Public Relations; Organizational Behavior. College of Arts & Sciences: Organizational Psychology; Skills for Lifelong Learning; Leadership; Teamwork, Collaboration, and Conflict.

2006-Present

 

Scholarship

 

University of Phoenix School of Business, University of Phoenix, Asia Pacific Campus

 

Assessment Initiative

Developed and implemented campus initiative to assess student learning outcomes and improve academic programs.

2013

 

Quality Assurance Lead

Developed and implemented campus Quality Assurance program to assess and improve faculty performance.

2013

 

Knowledge Expert – Marketing

2009-2011

 

Developed marketing curriculum and advised marketing faculty.

 

University of Phoenix College of Arts & Sciences, University of Phoenix, Northern California Campus

Sociology Curriculum Committee Member to College Campus Chair

2006-2008

Conducted research, developed programs, and conducted cross-functional training to support adult-student persistence and success.

 

University of Phoenix School of Business, University of Phoenix, Northern California Campus

Area Chair – Student Retention Programs

2006-2008

Conducted research, developed programs, and conducted cross-functional training to support adult-student persistence and success.

 

University of Phoenix College of Undergraduate Business & Management, Northern California Campus

Committee Member – Management Programs

2004-2008

Assessed and developed programs for enhancing faculty performance and student success.

 

Related Professional Experience

 

RealMarCom, Aptos, CA

 

Management Consultant

Developed and implemented custom and turnkey customer and employee development programs for clients throughout the USA. Clients included: First United Bank, Technology Credit Union, Auspex Systems, Honeywell, Lockaway Management, and Cleanscape Software International.

1991 – Present

 

Lockaway Management, Aptos, CA

 

Director of Marketing

Developed strategic customer development programs, lead generation systems, Internet infrastructure, marketing communications programs, HR function, and employee development programs for national network of self-storage facilities.

2002 – 2008

 

Cleanscape Software International, Palo Alto, CA

 

Director of Marketing

Built and directed strategic marketing programs, Internet-based business development systems, and HR functions for software development tools company.

1999 – 2002

 

Honeywell WSE, Fremont, CA

 

Marketing and Communications Manager

Directed and produced strategic marketing, customer communications, and dealer channel programs for a manufacturer of facility automation systems. Directed conversion and implementation of product lines to Y2K compliance.

1995 – 1999

 

Awards

 

Kadena Air Force Base Commander coin presented by the 18th Force Medical Group for “Making significant contributions to personnel resilience by putting mission first and people always.”

2013

 

University of Phoenix UBAM Pride Award for "Outstanding Achievements in Leadership and Management".

2007

 

Profiles in Excellence: Leadership for the new Millennium 2001 in President’s Strategies and News Magazine.

2001

 

Sales & Marketing Management Magazine Wired Executive Award for Relationship Management.

2001

 

Honeywell Excellence in Leadership and Achievement Award.

1999

 

Intertec Publishers Excellence in Advertising Award.

1998

Languages

 

English – Native language.

Japanese – Speak, read, and write; 10 years in-country experience.

       

 

Memberships

 

International Mind, Brain & Education Society

Association of Humanistic Psychology

American Management Association

American Psychological Association

 

Publications, Papers, Presentations

 

Understanding group dynamics to build and lead high-performance teams.
Professional development seminar. Pacific Air Force 18th Civil Engineering Squadron, Kadena Air Force Base, Okinawa. June 05, 2014. http://www.gakushuu.org/article/winning-people-over-your-ideas.

Winning people over to your ideas: How you can persuade others and influence change at work.
Professional development seminar. 18th Force Support Squadron Maintenance Support Group, Kadena Air Force Base, Okinawa. March 05, 2014. http://www.gakushuu.org/article/understanding-group-dynamics-build-and-l....

Principles of motivation for achieving individual and team excellence.
Resilience training seminar. 18th Force Support Squadron Resource Management Element at the Professional Military Education Center, Kadena Air Force Base, Okinawa. March 01, 2014. http://www.gakushuu.org/article/principles-motivation-achieving-individu....

The Phoenix differentiation: Rising above and remaining relevant in a turbulent environment.
Commencement address. Asia Military Graduation, Tokyo, Japan. May 15, 2013.

Assessing the viability of team learning with remedial students in a lecture-based Japanese higher education culture.
Dissertation, 2013. http://gradworks.umi.com/35/58/3558721.html.

Building high-performance teams to conquer challenge.
Presentation at 18th FSS Medical Group Professional Development Series Leadership Conference on Kadena Air Base, Okinawa. September 13, 2013. http://www.gakushuu.org/humans/leadership/18-dssgda-leadership-effective....

Classroom management strategies: Facilitating high performance learning systems in adult higher education.
Presentation at University of Phoenix Asia Military Campus Faculty Conference, Tokyo. October 23, 2013.

Leading successful transformation in turbulent environments
Presentation at Airmen Professional Military Education Program. November 5, 2012. http://www.gakushuu.org/organizations/pme-leading-change-managing-stress.

Understanding stress as a functional force for performance and wellness in human systems.
Presentation at Air Force Readiness Professional Development Series, Kadena Air Base, Japan. http://www.gakushuu.org/humans/adaptability-presentation.

Invigorating the Traditional Japanese Higher Education System with Team-Based Learning: The Teacher’s Shifting Leadership Role in Interdependent Development Environments.
Presentation and workshop for Hachinohe University Faculty Conference, Hachinohe, Japan, July 17, 2011. http://www.gakushuu.org/humans/learning/team-based-learning-resources.

Promoting academic integrity in adult education.
Presentation and workshop for Business Management Conference, Tokyo, Japan, November 2010.

Best years ahead for the adult brain
Paper presented at the Misawa Education Fair, March 29, 2009. http://www.gakushuu.org/humans/learning/adult-brain.

Exploring faculty connections to student persistence
Paper published in Ministry of Education and Science of the Russian Federation News from Higher Education Institutions, a peer reviewed publication of the Tyumen State Oil and Gas University, July-September 2008. http://www.gakushuu.org/humans/learning/adult-student-persistence.

Discovering holistic-dynamic needs beneath a rigid pyramid
Paper published in AHP Perspective, a journal of the Association of Humanistic Psychology. August/September, 2008. http://www.gakushuu.org/article/maslow-holistic-dynamic-needs-theory.

Classroom management practices for supporting student persistence.
Presentation and workshop at University of Phoenix College of Arts & Sciences Faculty Development Seminar, December 2007.

Automating the adult development classroom: Online Learning System overview.
Faculty training workshop held at University of Phoenix Bay Area Campus, October 13, 2007.

Accepting classroom leader role provides educators with a toolkit for developing a diverse classroom.
Paper presented at University of Phoenix Bay Area Faculty Meeting, July 17, 2007.

Facilitating learning: Engaging faculty with students in the active pursuit of learning.
Presentation and workshop for University of Phoenix General Faculty Meeting, February, 04, 2007.

Exploring practices that support adult student persistence to graduate.
Paper presented at the Fielding Graduate University Higher Education Conference in Kansas City, January 7, 2007.

Managing the communication cycle for greater effectiveness in mortgage origination marketing.
A professional journal article published in the Ellie Mae Newsletter, February 2006.

Understanding the cycle of communication for marketing success.
Professional journal article published in Mortgage Originator Magazine, April 2004.

Align marketing activities to customer needs for long-term competitive viability.
A professional journal article published in the Scotsman Guide, January 2004.

How to operate effectively in a consensus-driven political environment.
Guest speaker at the 2004 EdWatch National Education Conference in Minneapolis, MN.

Storage Architecture Guide
A technical manual published by Auspex Systems, 2002. http://www.storagesearch.com/auspex-art-2001.pdf

Risk reduction with software development automation.
A white paper published in Software Development Times, September 2002.

Cleanscape Sourcemill User Guide
A technical manual published by Cleanscape Software International, 2001.

Killing bugs before they kill your software organization
A white paper published in C User's Journal and SQE Magazine, 2001. http://stellar.cleanscape.net/programming-solutions/code-analysis/lint_w....

 

Areas of instruction

 

Applied Business Research & Statistics

Consumer Behavior

Economics

Human Resource Management

Management

Operations Management

Organizational Leadership

Organizational Behavior

Organizational Psychology

Public Relations

Sales Management

Skills for Lifelong Learning

Strategic Planning and Implementation

Team Dynamics for Managers

Teamwork, Collaboration, and Conflict

 

References

 

Upon request

Resources

 

Academic Blog: http://www.gakushuu.org/